Customer Support

In order to maximize your experience with our products we offer comprehensive support resources, including support by phone, e-mail, fax and shared web sessions.

Customer Portal

Log in to our portal for the latest software updates, new feature information, FAQs, user forums, and more.     Link to Customer Portal >>>

Technical Support

Get online support, enjoy fast response times and access highly trained personnel.

In addition to hotline support for SIGMAXIM software products, we also offer training, consulting and contract services for many PTC products.  For more information please see our Services information.

Order & License Support

Easy access enables quick configuration, maintenance and tracking of your orders and licenses.

Here’s how to reach Customer Support: