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How do I find this? Within an active Creo (Pro/Engineer) session, select Tools>Technical Support Info. In the resultant window, scroll down to the “Machine information” section, and look for “Host ID”. This is the CPU ID required for generation of the license codes. It is also known as the MAC address. Please note: If you are installing your software on more than one machine, you will need to complete a separate form for each machine. (Just submit the form, hit the back button and change the CPU ID to avoid re-entering your customer information.)
If you would like to move your existing software license to a new server, and/or need to upgrade your current license to a new software version, please select the appropriate option(s) below and provide all applicable information. Please note: You may transfer your license, upgrade your license, or do both at the same time.
Software De-installation Agreement:By selecting the License Transfer option, you are accepting this agreement, and therefore, you acknowledge that you have completely de-installed software from the source machine(s) and optionally reinstalled on the destination machine(s) using one of the procedures described below: Option 1: All executable files for the software (including license server and old license file) have been deleted from customer’s disk files accessed by the CPU. Option 2: The license.dat file (codes file) for the CPU will be updated for this server machine with a new license.dat file to reflect the licensing changes. The license server will also be updated to use the new license.dat file reflecting the licensing changes. Customer warrants that the software will not be reinstalled on the old CPU without first obtaining a proper license for its use from SIGMAXIM, Inc.
Yes, I agree to the terms of the Software De-installation Agreement.
Do I need a new license file? For sofware release updates (for example, version 4.0 to 4.1, or 4.1 to 5.0), you will need a new license file that supports the new software version. For new build codes (for example M050 to M060), you do not need a new license file.
Compatability with older releases. You can still use the old version of the software with the new license file. This works like Creo (Pro/Engineer) licensing.
Active maintenance contract required. This service is only available for SIGMAXIM customers with active maintenance contracts. Customer warrants that only software with active maintenance contract with SIGMAXIM is being updated to the new release.
Yes, I am an active SIGMAXIM maintenance customer.
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